Hello Saoud,
Thank you for writing back to Microsoft .NET Passport Customer Support. This is Albert and I am pleased to have this opportunity to help you with your concern.
From your message, I understand that you are having issues signing in using your ### account due to the error message you received saying that you need parental consent to use it. I realize how inconvenient this can be.
I have checked your ############## account and made the necessary changes to your birth year.
It should now be functioning properly and you should no longer be prompted with parental consent messages.
To edit or view your profile information
1. Visit
http://memberservices.passport.net
2. Click "Edit my .NET Passport profile."
3. Type in any necessary profile changes.
5. Click "Update" to submit the changes you made.
6. Sign out of .NET Passport.
Should you have other inquiries or concerns regarding .NET Passport, please feel free to write us again.
Sincerely,
Albert
Microsoft .NET Passport Customer Support Representative